My success story is very simple. I took the Basics course in 1992 and then reviewed it several years later. Ever since training with IMPACT I have always been able to either defuse potentially violent circumstances, prevent people from causing me harm and/or avoid conflicts using nothing more than the verbal aspects of the training program. I learned that it's important to keep calm and centered and through this I have found that in a situation where violent behavior is happening or could erupt I can usually stay calm enough to be observant of what is unfolding around me so that I can respond in the right way. While I value the physical techniques that I learned as well, the verbal and psychological techniques are the ones that have really paid off over the years.
My thanks and best wishes to everyone at IMPACT!
Beth W., Women's Basics Graduate
